Privacy Policy - SigBridge, Inc.

Last Updated: January 1, 2025
‍Effective Date: January 1, 2025

SigBridge, Inc. ("SigBridge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or inquire about our services.

Contact Information

SigBridge, Inc.
80 Main Street
New Canaan, CT 06840
Email: privacy@sigbridge.com
Phone: (203) 902-2092

1. Information We Collect

Information You Provide

  • Contact Details: Name, email address, phone number, business address
  • Business Information: Company name, job title, number of employees
  • Inquiries: Service requests, consultation scheduling, questions submitted through our website
  • Communications: Messages sent through contact forms, email correspondence

Information Collected Automatically

  • Website Analytics: IP address, browser type, pages visited, time spent on site
  • Cookies: Website preferences, session information, analytics data
  • Device Information: Operating system, screen resolution, referring websites

2. How We Use Your Information

Primary Uses

  • Respond to your inquiries and service requests
  • Provide information about our network infrastructure services
  • Schedule consultations and site visits
  • Send service-related communications
  • Improve our website and user experience
  • Comply with legal obligations

Marketing Communications

  • Send information about our services (with your consent)
  • Provide updates about new offerings or company news
  • Deliver relevant content based on your interests

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

3. Information Sharing

We Do Not Sell Personal Information

SigBridge does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share information only in these circumstances:

  • Service Providers: Trusted vendors who help with website hosting, email delivery, and analytics
  • Legal Requirements: When required by law, court order, or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly authorize us to share information

4. Data Security

We implement reasonable security measures to protect your information, including:

  • Secure data transmission (SSL encryption)
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Control

  • Access: Request information about data we have collected
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications

How to Exercise Rights

Contact us at privacy@sigbridge.com with your request. We will respond within 30 days.

6. Cookies and Tracking

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage (Google Analytics)
  • Marketing Cookies: Support advertising and content personalization

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (though we don't sell information)
  • Right to non-discrimination for exercising privacy rights

10. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Website inquiry data is typically retained for 3 years unless you request deletion.

11. International Users

Our services are based in the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notification for significant changes

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Email: privacy@sigbridge.com
Phone: (203) 902-2092
Mail: SigBridge, Inc., 80 Main Street, New Canaan, CT 06840

This Privacy Policy applies only to information collected through our website and initial service inquiries. Once you become a customer, our Master Service Agreement contains additional privacy and data protection terms specific to our managed network services.