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Phones + AI receptionist · CT & NY

Phones answered. Calls captured. After hours included.

Yealink desk phones, softphone for the field, AI receptionist after hours. One monthly fee.

  • Alex picks up when nobody can. Books appointments, captures details, emails the transcript.
  • One monthly fee. Phones, lines, calling, replacements. Existing number ports over.
  • One number to call when something breaks. 24/7 monitoring. Replacement gear ships next-business-day.
Serving small businesses across Connecticut and New York

Get a quote

Tell us about the office. We respond same business day.

No obligation. We do not share contact details.

Business-grade hardware we install and manageYealinkPolycomCiscoMerakiUniFiAxis
What's included

A phone system the office actually uses

Desk phones for the front office. Softphone for the field. An AI receptionist for everything after 5pm.

Desk phones and softphone

Yealink desk phones in the office. Softphone on every employee phone and laptop. Same extension everywhere.

AI overflow receptionist

When nobody picks up, Alex takes the call. Books appointments, captures lead details, emails transcripts to the right person.

Voicemail-to-email

Every voicemail transcribed. Read it like an email or play the audio. Never miss a callback again.

Hunt groups and after-hours

Calls route to the right person automatically. After hours go to Alex or to a polished auto-attendant.

24/7 line monitoring

If a phone goes down at 2am, we know before the office opens. Replacement gear ships next-business-day at no extra charge.

One monthly fee, existing number

Phones, lines, calling, replacements, and Alex. We port the existing number. No interruption to the business.

How it works

From sign-up to first call in about a week

No IT hire. No capex. No surprise bills. We handle the install, the porting, and the day-two support.

1

Site walkthrough

We come to the office. Count the phones, map the call flow, look at the cabling. A quote lands within 48 hours.

2

Install and port

We ship pre-configured Yealink phones, install on-site, and port the existing number. Old system stays live until the new one is ready.

3

Alex goes live

The AI receptionist learns the team and the schedule. After-hours calls get answered. Lead transcripts hit the right inbox.

156
Calls Alex handles per month for our customers
28s
Average call length, lead captured
CT + NY
Service area, on-site support
Common questions

Answers before the first call

Yes. We port the main line and any direct extensions. The old system stays live until the port completes, so calls never drop.

Alex greets the caller, answers basic questions, books appointments against the calendar, and captures lead details. A transcript and recording email to the right person within seconds. The team sees who called, what they wanted, and when to follow up.

Replacement gear ships next-business-day at no extra charge. 24/7 line monitoring usually flags problems before the office opens. One number to call when something is wrong.

No. Softphone runs on any iPhone, Android, or laptop. Same extension as the office. Calls show the business number, not a personal cell.

It depends on the number of phones, calling volume, and whether bundled with internet, WiFi, or cameras. We quote a single fee that covers hardware, lines, calling, replacements, and Alex. No capex, no surprise bills.

Connecticut and New York. On-site install, on-site service. Our office is at 80 Main Street, New Canaan, CT.

Yes. Phones are one pillar of our Hardware-as-a-Service offering. Internet, WiFi, surveillance cameras, door access, and video storage all run under the same monthly fee, the same monitoring, and the same support number.

Ready for a quote?

Tell us how many phones and where. Same-business-day response.

Get a Quote → 475-264-4979
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